DELIVERY

We offer Free Express Delivery for all orders within Australia.

Orders are sent via the Australia Post Express Service. Orders placed before 2pm will be delivered the next business day to 80% of Australian business addresses, private addresses and Post Office Boxes.

All orders come with tracking information. You will receive an email notification with a tracking link once your order is dispatched.

 

INTERNATIONAL DELIVERY

International Standard - (6-10 business days) - $20AUD
International Express - (4-6 business days) - $40AUD

International Standard delivery is free on orders above $299AUD

International orders may be subject to local customs duties. It is the buyer’s responsibility to pay these charges. Please contact your local customs office for more information.

 

RETURNS

If you are not satisfied with your purchase, you can return the item within 30 days for an exchange or a refund. Returned items must be in original unworn condition with tags attached, and in their original undamaged packaging. 

All delivery charges are the buyer’s responsibility and non-refundable (unless faulty). Refunds will be credited via the original form of payment, less the original postage costs. Exchanged items will be sent back to you free of charge.  

To request a return please contact us at info@modestore.com.au with your full name, order number and the reason for return.